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Patient & Attendant Rights

As a patient or attendant, you have the right to

  • Be treated with respect, consideration, compassion and dignity, in a safe and clean environment regardless of your age, gender, race, origin, religion, sexual orientation or disabilities.
  • Be addressed by your proper name and to be informed about the names of the doctors, nurses and other healthcare team members involved in your care.
  • Full protection of your privacy, dignity and confidentiality in care discussions, examinations, and treatments.
  • A clear and understandable explanation by your doctor about your diagnosis, as well as the benefits and risks of each treatment, expected outcome and change in medical condition.
  • Be protected from physical abuse and neglect.
  • Receive information from the hospital regarding the expected cost of treatment and payment policies.
  • Request for a copy of your medical records as per protocol.

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